CANCELLATION POLICY

Studio Policies To ensure a smooth, professional, and respectful environment for every client, please review and adhere to the following policies when booking: Appointments & Deposits • All appointments require a non-refundable deposit to secure your spot. • No walk-ins are accepted. All services are by appointment only. • If you cancel within 24 hours of your appointment: • For Ombre Powder Brows: You will be required to pay half the service fee ($200). • For all other services: You must pay the full service amount before being allowed to book again. • No-shows will result in a permanent ban from booking. • Deposits are non-refundable under any circumstance. Late Policy • There is a 15-minute grace period. • If you arrive more than 15 minutes late and I’m still able to take you, a $15 late fee will be added for brow waxes/tints and $50 for touch ups and full service microshading. • After 15 minutes, your appointment may be canceled and marked as a late cancellation. Health & Safety • If you are not feeling well, please contact me as soon as possible to reschedule. • Do not no-show—illness or otherwise—as this will result in being banned from booking. Guests & Children • No children are allowed in the studio for safety and focus. • Only one guest may accompany you to your appointment. • Please respect the calm and focused environment required for precision services. Phone Etiquette • You are welcome to use your phone before or after your service, but please avoid being on your phone while I’m working on you. • Excessive phone use during your appointment is disrespectful and distracting, and may interfere with the quality of your results. Chargebacks & Disputes • Any chargebacks or payment disputes will result in an immediate and permanent ban from future bookings.