CANCELLATION POLICY

Studio Policies To ensure a smooth, professional, and respectful environment for every client, please review and adhere to the following policies when booking: Appointments & Deposits • All appointments require a non-refundable deposit to secure your spot. • No walk-ins are accepted. All services are by appointment only. • If you cancel within 48 hours of your appointment: • For Ombre Powder Brows: You will be required to pay half the service fee ($200). • For all other services: You must pay the full service amount before being allowed to book again. • No-shows will result in a permanent ban from booking. • Deposits are non-refundable under any circumstance. Late Policy • There is a 15-minute grace period. • If you arrive more than 15 minutes late and I’m still able to take you, a $15 late fee will be added for brow waxes/tints and $50 for touch ups and full service microshading. • After 15 minutes, your appointment may be canceled and marked as a late cancellation. Health & Safety • For the safety of all clients and staff, you may not attend your appointment if you are sick. If you arrive ill, service will be refused, you will be sent home, and your deposit will be forfeited. A minimum of 48 hours’ notice is required if you are feeling unwell—even slightly—so that your appointment can be rescheduled. Guests & Children • No children are allowed in the studio for safety and focus. • Only one guest may accompany you to your appointment. • Please respect the calm and focused environment required for precision services. Phone Etiquette • You are welcome to use your phone before or after your service, but please avoid being on your phone while I’m working on you. • Excessive phone use during your appointment is disrespectful and distracting, and may interfere with the quality of your results. Chargebacks & Disputes • Any chargebacks or payment disputes will result in an immediate and permanent ban from future bookings.